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The Empirical Study on Consumers’ Perception Through B2C Mobile E-Commerce Platform for Brand Equity in Sichuan

Xiong Zhang

Abstract


The market scale of Internet users expanded rapidly, and Internet users had gradually become accustomed to obtaining
all kinds of information and consumption, resulting in several Internet as the survival and development space of e-commerce
platforms. Various brands provide consumers (Customer) with rich data, goods, and services through e-commerce platforms
(Business), both B to C forms, to seek their development and growth.

Keywords


Customer Perception ; B2C ; Mobile E-Platform ; and Brand Equity

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References


[1] Madhok, A. (2017). Cost, value and foreign market entry mode: The transaction and the firm. Strategic management journal. Vol 18(1), p.39-61.

[2] Chen Fang (2002). Brand 10 ladders. Brand 2002; (Z1), p.53-54.

[3] Bolton, R. and Drew, J. (2011). A multistage model of customers' assessments of service quality and value. Journal of consumer research. Vol (4), p.375-384.

[4] Chen, X. and Qasim, H. (2020). Does E-Brand experience matter in the consumer market? Explaining the impact of social media marketing activities on consumer-based brand equity and love. Journal of Consumer Behaviour. Vol 23, p.55-67.




DOI: https://doi.org/10.18282/l-e.v10i3.2433

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